In my last two posts, I shared my view on how CEO’s and managers discuss mistakes in their executive coaching sessions with me.  I pointed out how much the discussions focused on the emotional consequences of the mistake and not the underlying cognitive process.  This got me thinking about how my professional of psychology handles mistakes – not too well, since errors are rarely recognized.  Medicine is doing better by changing professional attitudes and teaching about the cognitive biases and traps that often blind a physician’s thinking.

In today’s post, I point to a high-flying example that we can all emulate.

Aviation Industry; a model

There are many admirable aspects about the aviation industry concerning the management of errors, perhaps because the consequences are obvious and dramatic.

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Mistakes · Problem-solving

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